1. CREDO Mobile Help Center
  2. Troubleshooting
  3. Activation issues

Transfer your number to CREDO Mobile

When you begin the process of transferring your number to CREDO Mobile, it’s important that you have all your account-related information beforehand to ensure a smooth activation. You’ll need:

  • Your current phone number
  • Your billing address
  • The last four digits of your social security number

Please keep in mind that you should not cancel your previous account before you are ready to transfer your number and switch to CREDO Mobile as cancelling service could cause you to lose your number. 

In addition to the list above above, use the chart below to determine what additional information you’ll need in order to transfer your number.

Carrier

Information Needed
Verizon
  • Account number
  • PIN (6 digits, more information available here)
Verizon prepaid
  • Account number
  • PIN (4 digits, more information available here)
AT&T
  • Account number
  • No PIN needed
Sprint
  • Account number
  • PIN (6-10 digits)
T-Mobile
  • Account number
  • PIN (can be obtained by calling T-Mobile)
T-Mobile prepaid
  • Account number (this is your 10 digit phone number with “1” in front)
  • PIN (4 digits)
Metro PCS
  • Account number
  • PIN (typically your 8-digit birthdate)
US Cellular
  • Account number
  • PIN (4 digits)

If you do not have the necessary information on hand, call your previous carrier’s customer service line and they will provide you with what you need.

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