How to insert your SIM card

Proper SIM insertion is key to ensuring your activation goes smoothly and your CREDO Mobile device connects properly to the network. In order to properly insert your SIM, follow the instructions in this video:

Please wait until you are prompted during activation to insert your SIM card.

 

Device Specific SIM Card Installation Instructions can be located below for the following Phone Types:

 

Unpacking the SIM Card: 

The SIM Card is located in the insert shown below

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Unfold the insert and gently remove the SIM card and SIM key

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Gently pop out the SIM card (try to avoid touching the gold contacts if possible).

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iPhone SIM Card Installation: 

Important Note: Power off your phone before installing or removing the SIM card.

First we must locate the SIM slot on the iPhone, depending on the model it will be in one of three locations:

1. The SIM Tray is located on the Right Hand side of the phone for the following models: iPhone 5, 6, 7 & 8 series & iPhone SE (1st & 2nd generations)

2. The SIM Tray is located on the Right Hand side of the phone for the following models: iPhone X series & iPhone 11 series

3. The SIM Tray is located on the Left Hand side of the phone for the following models: IPhone 12 series

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Step 1: Locate the SIM tray and gently insert the sim key

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Step 2: Gently press on the sim key to pop out the tray as shown and gently pull it out

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Step 3: Insert the sim card with the contacts facing down and insert the tray back in the phone as shown

Important Note: Insert the sim in the tray with the gold contacts facing down

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Step 4: Gently press the tray back in the phone

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Step 5: Gently press on the tray to ensure it is in the phone all the way

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Samsung Galaxy S7, S8, S9, S10, S20 series & Moto X4 SIM Card Installation: 

Important Note: Power off your phone before installing or removing the SIM card and/or microSD card.

Step 1: Locate the SIM tray at the top of the phone

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Step 2: Insert the sim key and press gently to open the tray

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Step 3: Gently pull out the tray 

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Step 4: Once the tray is removed insert the SIM in the tray contacts facing down as shown

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Step 5: Insert the tray back in the top of the phone

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Step 6: Gently press on the tray to make sure it is back in the phone completely

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Samsung Galaxy S21, S21+ & S21 Ultra SIM Card Installation: 

Important Note: Power off your phone before installing or removing the SIM card.

The SIM tray is located at the bottom of the phone - insert the sim card with the gold contacts facing up. 

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Google Pixel 3, 4a & 5 SIM Card Installation: 

Important Note: Power off your phone before installing or removing the SIM card.

SIM tray is located on the bottom left hand side – insert the sim with the gold contacts facing down

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Samsung Galaxy A51 SIM Card Installation: 

Important Note: Power off your phone before installing or removing the SIM card and/or microSD card.

SIM tray is located on the left hand side of the phone – insert the sim with the gold contacts facing down

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Coolpad Snap Flip Phone SIM Card Installation: 

Important Note: Power off the phone before installing the SIM card. 

Step 1: Remove the back – lift gently in the direction shown

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Step 2: Remove the battery by lifting gently upward as shown

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Step 3: Insert the SIM card – insert gently with the gold contacts facing downward as shown

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Step 4: Insert the battery and put back on the battery cover

 

 

ZTE Cymbal Flip Phone SIM Card Installation: 

Important Note: Power off your phone before installing or removing the micro-SIM card and microSD card.

Step 1: Insert your fingernail into the slot at the bottom left of the back cover and lift it up gently.

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Step 2: Install the SIM card and the microSD card (optional) with the cut corner oriented as shown.

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Step 3: Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place. Replace the back cover

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