Voicemail troubleshooting

To set up your voicemail, see our easy-to-follow steps here.

Voicemail notifications

Your voicemail notifications should be turned on on your phone by default. However, you may want to check your notification settings to ensure that you’re receiving voicemail notifications in the way you prefer to receive them.  

On an iPhone On an Android
  1. Go to Settings
  2. Select Notifications
  3. Select Phone
  4. Turn on Allow Notifications
  1. Select the Phone
  2. Select the Voicemail icon
  3. Select Menu
  4. Select Settings  
  5. Select Restore default settings
  6. Restart your phone