We are sorry to hear that you are thinking of leaving us. We strive to be a great way for members to support the causes they care about and an even better mobile service provider. If there is any way that we can improve your experience, please do not hesitate to let us know.
Things to know
- If you are signed up on our device payment plan, the remaining unpaid balance on the device is due prior to the cancellation, as detailed in your Retail Installment Agreement.
- Before you make your decision, we recommend that you:
- Explore your upgrade offers in Member Services
- Consider a plan change to reduce your monthly bill
If you’re sure you want to cancel, please give us a call at 1-800-411-0848