Network Upgrade Intro

Congratulations!   You are now eligible to upgrade to the nation’s largest, most reliable 4G LTE and most advanced 5G nationwide network!1  

Why is CREDO making this change? 

Since we started in 1985, our mission has always been to create positive social change, and to support the environment, civil rights, and economic justice.  Today we continue that mission with YOU as the Progressive Voice at the center of everything we do.  

We take great pride in bringing our Members the best possible coverage and service while making it easy to make a difference in the world.   As part of this ongoing mission, we are retiring a legacy network and will be transitioning our members to our newest and expanded network.   

When will this transition occur?

CREDO will invite customers to upgrade in groups. When you are eligible, you will receive an email invitation with a link to upgrade. 

What does this mean for you?  

  • Coverage on the nation’s largest, most reliable 4G LTE and most advanced 5G nationwide network 
  • No Increase in Price on your Monthly Service Charges2  
  • Simple, easy transition process

Is my device compatible?

Some of the older devices we once offered are not compatible with the new network upgrade. Click here to see a list compatible devices.

  • If your device IS NOT compatible, proceed to the “Upgrade Device & Network” button below.

  • If your device IS compatible, you can proceed with either button below.

If you have received an invitation directly from CREDO or have the upgrade link in your Member Services account, then please click on the appropriate button below to join the new network that is offered as a way to improve your CREDO coverage and experience.3

Upgrade Network Only
Keeping Current Device
Upgrade Device & Network
Get New Device

1  In LTE coverage areas, you can expect download speeds up to 5 Mbps and upload speeds up to 2 Mbps. Video resolution is set at 480p. Unlimited Data used in excess of 20GB per line in any monthly billing cycle may be reduced in speed to 128kbps. Service may not be available in all places.
2 Your bill could change if you purchase a new device or make a change to a product or service on your account.
3 Improved coverage is expected but not guaranteed.