What is an eSIM?
An embedded SIM (eSIM) lets you connect to a wireless network. It’s just like a physical SIM card, but a digital eSIM is built into your phone. With an eSIM, you don’t have to insert that small chip into your phone. And it’s more secure – someone can’t remove the physical SIM card if your phone is lost or stolen.
Can I use an eSIM with CREDO Mobile?
Yes, here are a list of compatible eSIM devices:
1. iPhone XS
2. iPhone XS Max
3. iPhone XR
4. iPhone 11
5. iPhone 11 Pro
6. iPhone SE 3rd Gen
7. iPhone 12 - all models
8. iPhone 13 - all models
9. iPhone 14 - all models
10. Multiple Android devices
As a new member, how do I activate an eSIM on a phone I want to bring to CREDO Mobile?
Activating a BYOD phone on CREDO Mobile is easy.
Go to our BYOD page,https://www.credomobile.com/byod/, and enter IMEI2 to check if your phone is compatible. To find IMEI2 on an iPhone tap Settings and navigate to General>About and look for IMEI2. Your phone must be unlocked before bringing it to CREDO.
Choose a rate plan
Add your porting information if you want to bring your old phone number to CREDO. If not, CREDO will assign you a new phone number.
Once approved, you will receive an email with instructions on how to activate your phone
*For current members, please contact 1-866-306-2900 to speak with a representative who can help you through the activation process
How do I activate a phone I purchased from CREDO Mobile if I am using eSIM?
Can I still use my CREDO eSIM if I travel internationally?
3rd party international providers will have to provide you with support & assistance with eSIM purchase and activation.
Please visit https://help.credomobile.com/hc/en-us/articles/360005031372-International-Travel to learn more about traveling internationally with CREDO.