Online account management

Here at CREDO Mobile, we strive to put the power in your hands so that you can manage your account when it’s convenient for you. Below are several helpful resources we recommend you take advantage of to make the most of your time with CREDO.

Registering for Member services

Member Services is your go-to resource for any account management needs. Within Member Services, you have access to things like your account balance, data usage, pay your bill, upgrade or add-a-line opportunities.

Setting up your member services access will allow you to maintain your mobile account information, pay and read your bill, and tend to several other routine tasks.

Note: Member Service accounts are created upon completion of orders.

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  • Go to credomobile.com and click Sign in
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  • Click on Register Here link
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  • Enter your email address as your account number
  • Enter your ZIP code
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  • Enter all the required information click the Register button at the bottom when all the information is recorded
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  • Once registered, you will be on your home page in Member Services

Signing into Member Services 

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  • Enter your username - this is the email address attached to your CREDO account
  • Enter your password
  • Click Sign In
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If you need assistance logging in, you can:

  • Click forgot Username to retrieve username information
    • Your username is your email address 
  • Click forgot Password to reset your password
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  • Once logged in, you will be on your home page in Member Services


Reading your online bill

To better understand how your monthly charges are represented on your bill, we strongly recommend referring to our Help Center article on understanding your bill, line by line.

Automated Text Information

Automated text information, also known as short code, is a shorthand code that allows you to take care of common account maintenance tasks conveniently through SMS. Using CREDO Mobile short codes is a great way to pay your bill, check your balance, and more. Check out our complete list of short codes and how they work in our short code Help Center article.

How to videos

As a new member, you may want to check out our featured how to videos in the Help Center. The videos will help guide you from activation to saving battery life.

  • How to activate your new CREDO Mobile device
  • How to save battery life on your mobile phone

CREDO Mobile blog  

For updates on activism, tips and tricks, CREDO donations, our products and more, visit the CREDO Mobile blog. You’ll enjoy a variety of topics relevant to CREDO Mobile’s dedication to progressive work, in addition to helpful information regarding your mobile device. 

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