Authorized users

You have the option to add Authorized Users to your CREDO account to provide other individuals additional access to the account. The authorized user role can activate a new phone, make a payment, and device troubleshoot.
The Authorized User must be assigned by the Account Holder. 

Note the following exceptions:

• CAN NOT assign or remove other Authorized Users
• CAN NOT change the account’s password or contact information
• CAN NOT make a handset insurance claim
• CAN NOT place any order (device, SIM, etc) on the account
• CAN NOT change plans or features
• CAN NOT acquire port out information
• CAN NOT close the account or disconnect service(s)

You must contact CREDO customer service at 800-411-0848 to have an authorized user placed on the account.