General Device Troubleshooting

There’s nothing worse than when your smartphone isn’t working properly. The good news is that a few easy steps can help take care of common issues with your phone.

Restart

When in doubt, give your phone a quick break by turning it off and back on again. When you turn your phone off and on, you’re clearing out your phone’s temporary memory. This will help re-calibrate your phone and fix many hiccups in service or device performance.

Poor Cellular Reception

Simply turning your device off and back on again can have a tremendous impact on how its performing. This is especially true when it comes to finding a quick fix for device reception and network connection.

If you find you’re having connection trouble repeatedly, you may want to rest your network:

Resetting your networking settings won’t cause you to lose any files or information on your phone. However, you will need to re-enter Wi-Fi passwords that you may have previously saved.

Full Storage

Storage limitations can be especially irritating for smartphone users. Oftentimes, apps that aren’t in heavy rotation take up a lot of storage on smartphones. You may review which apps are taking up the most space, and decide to retire or remove some of the less frequented apps:

Delete any apps you don’t use regularly to make room on your smartphone. You may also want to transfer photos, messages and music to a cloud service or an external hard drive.

Password problems

Attempting to remember the completely unique passwords for each of your apps can get a bit overwhelming. Instead of storing that information away in your brain, let your smartphone do the work for you. Apple and Android devices both offer easy solutions for saving passwords.